NISEKO SKI RENTALS
info＠nisekoskirentals.com
TEL: 090-5498-3589
Ski & Snowboard Delivery Service
Free Ski & Snowboard Delivery to Your Niseko Doorstep!
Services Features
Free Door-to-Door Delivery
We deliver your ski and snowboard gear directly to your accommodation in Niseko, free of charge. No more carrying heavy equipment through the snow.
On-Site Fitting & Size Adjustments
Our friendly staff provides custom fitting right at your accommodation. If the boots or skis don't fit perfectly, we will arrange a replacement. However, please note that equipment replacements are generally completed at our store. During peak hours or high-demand periods, immediate on-site replacement may be limited depending on equipment availability.
Seamless On-the-Day Contact via WhatsApp
We recommend WhatsApp for any real-time updates on your delivery day. Simply click the WhatsApp icon above to message us directly! Stay in touch for a smooth and hassle-free drop-off.
How to Book Delivery (Video Guide)
Important Notes
Flexible Delivery Times:
If your travel plans are not finalized, you can select a temporary delivery time during booking. If you need to change it later, please contact us via email. Please note that we may not be able to accommodate last-minute changes depending on availability.
Booking Deadline
Last-Minute Bookings:
Online bookings can be made until the day before your rental. However, please be aware that your preferred delivery time slots are highly likely to be fully booked.
Peak Season Notice (Christmas, New Year, Lunar New Year):
We highly recommend booking at least 10 days in advance for busy holiday periods. During these high seasons, choosing the "Store Pickup" option may be much faster and smoother for your fitting.
📦 Super Easy Returns! (How to Return Your Gear)
Returning your gear is completely hassle-free! You have two easy options:
Leave at Your Accommodation: Once you have finished using your gear, simply leave all rented equipment at your designated accommodation area and send us a quick message via WhatsApp to let us know! The exact return method depends on your accommodation type. Please follow your lodging’s guidelines, such as:
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Leaving it with the Front Desk / Reception or Lobby.
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Keeping it checked into the Ski Valet service.
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Placing it inside the hotel's designated Return Box.
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Leaving it inside the Garage / Ski Locker (for private chalets and unstaffed villas). (No need to wait for us! Once we receive your message, we will come and collect it.)
⚠️ Please Note: Depending on your accommodation's specific rules or your specific checkout requirements, we may need to schedule a short meeting to collect the gear directly from you. We will coordinate this with you in advance.
Return to Our Store: If it's more convenient for you, you are also more than welcome to bring the gear directly back to our store.
Delivery and Returns FAQ
Q1: Do I need to be present when you deliver or collect the gear?
A: For delivery, YES, the person using the gear MUST be present. We cannot pass the equipment to a representative, as we need to complete the custom gear and safety settings for each individual. For returns, no, you do not need to wait for us in most cases. Simply leave the gear at your accommodation (front desk, ski valet, return box, or garage) and send us a message via WhatsApp, or drop it off directly at our store. (Please note that depending on your accommodation's rules, we may occasionally need to schedule a brief face-to-face collection.)
Q2: What happens if the ski boots or skis don't fit perfectly during delivery?
A: If the gear does not fit perfectly, we will arrange a replacement for you. However, please note that equipment replacements are generally completed at our store. During peak hours or high-demand periods, immediate on-site replacement may be limited depending on equipment availability.
Q3: Is there an extra fee for the resort delivery and collection service?
A: No, our delivery and collection service is 100% FREE for designated areas in Niseko! There are no hidden costs.